Payroll
When a payment needs correcting, the important questions are what changed, how it was processed and where the result can be checked.
StarGarden’s documented cheque-reversal process creates offsetting time and deduction entries for a selected cheque. The guide describes processing those entries through a designated reversal run, with the original payment and its offsetting entries available through employee payroll inquiries.
The reversal guide includes an audit report, posting reports and pay-to-net results. It then describes closing the reversal to update employee history and year-to-date figures. Those checkpoints provide a way to examine the correction as it progresses, rather than relying on a changed total alone.
A payroll team needs to explain a correction after the original operator has moved on to other work. Being able to inspect the original payment, the reversal and the resulting earnings and deductions gives the next person a better starting point for investigation.
Ask StarGarden to demonstrate the correction scenarios your organisation encounters and the reports your team would use to verify them. The appropriate process depends on the payment, its processing stage and your configuration; implementation and support discussions should establish that route.
Capabilities depend on your version, modules and configuration. We will confirm the setup required for your implementation.
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